Privacy Policy

1. Data Controller

Controller: BKSol Trade, S.L.
Tax ID: B99404931
Address: Gran Vía 11, Esc. B, 3º, 6ª, 50006 Zaragoza (Spain)
Email: calafatsealiving@gmail.com
Phone: +34 644 690 836 (provisional)

2. Data we collect

We may process the following categories of data:

Identification and contact data

  • Name
  • Email address
  • Phone number

Information related to the enquiry

  • Approximate dates of stay
  • Number of guests
  • Accommodation of interest
  • Messages sent through the form or communications

Basic technical data

  • IP address
  • Browser type
  • Browsing data

These data are only collected if cookies or measurement tools are used.
For more information please consult the Cookie Policy.

3. Purpose of processing

We process your data for the following purposes:

  • Managing enquiries submitted through the website form, email or WhatsApp
  • Responding to requests and sending information related to availability, conditions and prices for seasonal rental stays (minimum 32 nights)
  • Commercial follow-up of enquiries when a conversation has been initiated by the user
  • Ensuring the security and proper functioning of the website

4. Legal basis

Data processing is based on:

  • User consent when submitting the form or contacting us by email or WhatsApp
  • Pre-contractual measures requested by the user (for example providing information or preparing conditions for a potential stay)

5. Data retention

Data will be kept for the time necessary to respond to the enquiry and afterwards for a maximum period of 12 months for commercial follow-up and traceability of communications.

Data may be kept longer where required by applicable legal obligations.

6. Recipients and data processors

As a general rule, we do not share personal data with third parties, except where legally required or when necessary for providing services related to the website.

Data may be accessed by the following data processors:

  • Website hosting and maintenance provider
  • Email or communication service providers (e.g. Gmail)
  • WhatsApp / Meta Platforms, if the user contacts us through that channel

7. International data transfers

The use of certain technology providers, such as Google (Gmail) or Meta / WhatsApp, may involve international data transfers outside the European Economic Area.

These providers state that they apply appropriate safeguards in accordance with applicable data protection regulations.

8. User rights

You may exercise the following rights:

  • Access
  • Rectification
  • Erasure
  • Objection
  • Restriction of processing
  • Data portability

To exercise these rights, send an email to:

calafatsealiving@gmail.com

indicating the right you wish to exercise and attaching proof of identity.

You also have the right to file a complaint with the Spanish Data Protection Authority (AEPD) if you believe that the processing of your data does not comply with the applicable regulations.

9. Communications via WhatsApp

If you contact us via WhatsApp, you accept that communication will take place through this platform, which operates under its own terms and privacy policies.

We recommend not sending sensitive personal information through this channel.

10. Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure.

11. Changes to this policy

We may update this privacy policy to adapt it to legal, technical or operational changes.

The current version will always be available on this website.

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